Online Warranty Registration

We are unable to register your warranty.

• You may have entered an invalid serial number. Please refer here on where you can locate the serial number and try again.
OR
• The product that you are trying to register may not be valid for local warranty. You may have purchased from an unauthorised source which does not qualify for local warranty coverage. Please refer to the Warranty Terms & Conditions  here.
OR
• The serial number of the item starts with ‘2017’ or ‘2018’. Please message us with information on the product model, serial number and image of receipt for confirmation of warranty.

For service options,

1. Please contact the reseller/ supplier whom you purchase the product from.
2. You may contact our Customer Service Centre here for support. Please note that service* fees may apply.

For other questions, please reach out to us at 3138 6870 or message us

*Applies to repair, accuracy or compliance check only, for same models that are sold locally. Part cost will be charged separately for item that can be repaired. NOTE: In cases where repair is not possible, there will not be any product replacement.