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Home > Frequently Asked Questions > Customer Support - Others

Frequently Asked Questions

Where do I send my Omron unit for repair?

Please browse our extensive list of Customer Support Locations for servicing and repair. Find us at http://www.omronhealthcare-ap.com/in/customercare.

How much is the charge for repair of Omron products?

There will be no charge if within the warranty period. A service fee (excluding charges for replacement parts) will apply if the product is no longer covered by the warranty.

Is it chargeable if I send my Omron Blood Pressure Monitor unit for calibration/accuracy check?

Omron Automatic Blood Pressure Monitors do not require calibration. It is generally recommended to have the device inspected every 2 years to ensure correct functioning and accuracy. There will be no charge if within the warranty period. A service fee will apply if the product is no longer covered by the warranty.

How do I register my warranty?

Please register your warranty online at http://www.omronhealthcare-ap.com/in/warranty

I have problem registering my warranty.

Please email callcentre@ap.omron.com if you encounter any problem.

I bought an Omron device from overseas. Is this covered under India warranty?

Omron devices are covered by local warranty only. We will not be able to support warranty for products purchased overseas or unauthorised local online resellers.