Customer Care

For warranty and technical assistance, please contact:

DKSH Malaysia Sdn Bhd

Note: DKSH is providing customer support for products purchased from retail stores e.g. chain and independent pharmacies, etc.

Tel: Call (603) 7882 8729 or (603) 7882 8888 for Customer Service; Please call to confirm if the products can be serviced. In most cases, the products can be directly sent to the pharmacies purchased from to provide the servicing.
Email: omronaftersalesservice.my@dksh.com

Working Hours: Monday-Friday 8.30am - 5.00pm.
Closed on Saturdays, Sundays and Public Holidays.

Veloce Solutions Sdn Bhd

Note: Veloce is providing customer support for products purchased from Omron official e-store in online marketplaces: e.g. Lazada, Shopee.

Tel: Call (603) 5626 0118
Email: customerservice@veloce-solutions.com

Working Hours: Monday-Friday 9.00am - 5.30pm.
Closed on Saturdays, Sundays and Public Holidays.

Do you have feedback on your product experience and expectation to share with us?
Click here
NOTE: This is for product related feedback which you may not get a response from us.
For customer support related matters, please contact us via the above indicated channel.