Home > Customer Care
Customer Care
For warranty and technical assistance, please contact:
OMRON Healthcare Service Centre
(Located at Veloce Distribution Sdn Bhd)Lot 10325, Plot 2 & 3, Jalan Bukit Kemuning
Bukit Kemuning, 40470 Shah Alam, Selangor
For service enquiries, please call (603) 7890 7037 or email Healthcare-MY@omron.com to confirm if you are unsure whether the product can be serviced or of its warranty status.
To initiate a service request, warranty claim, or accuracy check, please contact us via phone or submit a request through the Service Request Form. Our Customer Service Representatives will guide you through the process.
Please ensure that a copy of the sales receipt, invoice, or warranty confirmation email is submitted with the form or presented upon request. Customers are required to arrange delivery of their device to the service centre at the address above.
Contact Details
Call: (603) 7890 7037
Email: Healthcare-MY@omron.com
Operating Hours (Customer Support)
Monday to Friday: 9:00 AM – 6:00 PM
Closed on Saturdays, Sundays, and Public Holidays.
Do you have feedback on your product experience and expectation to share with us?
Click here
NOTE: This is for product related feedback which you may not get a response from us.
For customer support related matters, please contact us via the above indicated channel.
