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Customer Care

[Omron Thermometers Availability]
We are experiencing increased demand of our thermometers due to the COVID-19 outbreak, kindly note that our Omron thermometers are currently out-of-stock until further notice. Thank you for your kind understanding.

For warranty and technical assistance, please contact:
DKSH Malaysia Sdn Bhd
Note: DKSH is providing customer support for products purchased from retail stores e.g. chain and independent pharmacies, etc.

Tel: Call (603) 7882 8729 or (603) 7882 8888 for Customer Service; Please call to confirm if the products can be serviced. In most cases, the products can be directly sent to the pharmacies purchased from to provide the servicing.
Email: omronaftersalesservice.my@dksh.com

Working Hours: Monday-Friday 8.30am - 5.00pm.
Closed on Saturdays, Sundays and Public Holidays.

Veloce Solutions Sdn Bhd
Note: Veloce is providing customer support for products purchased from Omron official e-store in online marketplaces: e.g. Lazada, Shopee.

Tel: Call (603) 5614 4530/ 4540 /4810 /4720
Email: customerservice@veloce-solutions.com

Working Hours: Monday-Friday 8.30am - 5.00pm.
Closed on Saturdays, Sundays and Public Holidays.