Frequently Asked Questions
Is OMRON Connect free?
Why do I need to register to use OMRON Connect?
Which OMRON products can I use with OMRON Connect?
- Complete [Blood pressure monitor + ECG]
- ECG monitors
- Blood pressure monitors
- Body composition scales
- Weighing scales
How do I connect the app to my OMRON device?
Which smart devices does OMRON Connect app work with?
My location is UK/Canada, I can't seem to sync and pair with the devices I had purchased from Singapore/ Malaysia/Philippines/Thailand/Indonesia on OMRON Connect app.
I bought these Omron Bluetooth-connected models BP786N, BP761N, BP653 or BP654 from overseas but not able to find them on Omron connect app in Malaysia.
The mentioned models are only for sale in the US and Canada. Due to regulatory situation in different countries, the app for use with Omron Bluetooth-connected models differs and may not be available for use locally. Omron Wellness app is only available in US and Canada for use with the US models that are not registered for sale in Malaysia. Omron connected models BP786N (10 series), BP761N (7 series), BP653 (10 series) or BP654 (7 series) can only be sync-ed with OMRON Wellness App (for US and Canada).
Please email ohs_feedback@ap.omron.com if you have any other questions.
May I use the Omron connect app with Evolv Wireless Upper Arm Blood Pressure Monitor (BP7000)?
The mentioned models are only for sale in the US and Canada. Due to regulatory situation in different countries, the app for use with Omron Bluetooth-connected models differs and may not be available for use locally. BP7000 can only be sync-ed with OMRON connect App (downloaded from US and Canada App Store).
Please email ohs_feedback@ap.omron.com if you have any other questions.
What happens if I take a reading before pairing it to my mobile device?
If you take a reading before pairing the monitor with your mobile device, all readings taken previously will be lost.
