Frequently Asked Questions
Where do I send my Omron unit for repair?
How much is the charge for repair of Omron products?
There will be no charge if within the warranty period. A service fee (excluding charges for replacement parts) will apply if the product is no longer covered by the warranty.
Is it chargeable if I send my Omron Blood Pressure Monitor unit for calibration/accuracy check?
Omron Automatic Blood Pressure Monitors do not require calibration. It is generally recommended to have the device inspected every 2 years to ensure correct functioning and accuracy. There will be no charge if within the warranty period. A service fee if the product is no longer covered by the warranty. Kindly contact Omron's official distributor JA Davey Australia for more information.
How do I register my warranty?
Please register your warranty online at https://www.omronhealthcare-ap.com/au/warranty
I have problem registering my warranty.
Please email firstname.lastname@example.org if you encounter any problem.
I bought an Omron device from overseas. Is this covered under Australia warranty?
Omron devices are covered by local warranty only. We will not be able to support warranty for products purchased overseas or unauthorised local online resellers.