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Home > Frequently Asked Questions > Customer Support - Others

Frequently Asked Questions

Where do I send my Omron unit for repair?

Please visit Omron Service Centre for servicing and repair. Find us at http://www.omronhealthcare-ap.com/sg/customercare

How much is the charge for repair of Omron products?

There will be no charge if within the warranty period. A fee of SGD15 (excluding charges for replacement parts) will apply if the product is no longer covered by the warranty.

Is it chargeable if I send my Omron Blood Pressure Monitor unit for calibration/accuracy check?

Omron Automatic Blood Pressure Monitors do not require calibration. It is generally recommended to have the device inspected every 2 years to ensure correct functioning and accuracy. There will be no charge if within the warranty period. A fee of SGD15 will apply if the product is no longer covered by the warranty.

How do I register my warranty?

Please register your warranty online at http://www.omronhealthcare-ap.com/sg/warranty/

I have problem registering my warranty.

Please email ohs_feedback@ap.omron.com if you encounter any problem.

I bought an Omron device from overseas. Is this covered under Singapore warranty?

Omron devices are covered by local warranty only. We will not be able to support warranty for products purchased overseas or unauthorised local online resellers.